You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Garner Auto Specialists:
If you want an outstanding automotive service experience with people who genuinely care these guys are the place!Michelle McD
Prompt and thorough service!PATRICIA TOLLEY
Would definitely recommend Garner Auto Specialists. They were very professional and got my issue fixed in a timely manner.Melanie Hughes
Chris and his team were polite and prompt. Upon arrival, I was greeted by Chris the moment I entered their customer service office. I came in for an NC State Inspection. I waited for them to complete the safety inspection. The waiting room was clean and welcoming. I watched as they thoroughly walked-thru the required items on the list. While waiting, I inquired about other services in the future, such as A/C repair and other general maintenance. Chris provided clear details on my next steps and the 2 ASE Certified Mechanics on staff. In addition, I plan to visit Garner Auto Specialists again in the near future.Ian F.
Great service! They take pride in caring for the needs of your vehicle. Staff is courteous and professional! Best place around for car care!James Murdock
Highly recommend by my neighbor friends. Great experience Chris and his staff are amazing reasonable pricing. Definitely will return for all my car needs.Kathy James
Fair and honest. Will likely return.Christopher Doerner
Chris and his staff are very honest people! They truly want to do what will be best for your car, not what is most expensive. My husband and I have been here several times for our vehicles, Chris and his staff are ALWAYS friendly and helpful. My husband actually dropped his wallet in the parking lot and one of the employees found it and turned it in to Chris. Chris made every attempt to contact us to make sure we knew that he had his wallet secure in his safe whenever we were able to make it by. On his day off, he saw my husband walking by and ran out to give him his wallet. I have never had a bad experience here and I will continue to go here! They are truly the best.Saarah Qasrawi
Brakes and tires long overdue. Not only is this shop close to my house, the reviews were great. Chris Allen did a great job getting me an appointment, keeping in touch, and making it as easy as possible. Highly recommend doing business here.Jennifer Stephenson Williams
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Chris Allen went above and beyond today best customer service I have had in a very long time. Thank you for making my visit so seamless and pleasant! Great job RoyRoy Taylor
Over the years, we have carried 2 used cars here for pre-puchase inspection and have been very pleased. The inspection report and information received has been thorough and accurate.Lei Satterfield
GREAT SERVICE. BY FAR GARNER AUTO IS THE BESTJacqueline Newton
Fast and great service!Rachel Holley
These mechanics are honest and won't try to sell you something you don't need. I'm very happy doing business with them!Daniel Barrett
Great customer service experience my first time there. Will probably be a returning customer.Re Anderson
The guys at the shop are pretty good guys from the interactions I've had with emSilver Soul
Excellent customer service. Honest mechanics. Happy customer!Nasser Bahhur
Chris at Garner Auto is outstanding. My A/C stopped working and they got everything fixed quickly and got me back on the road. The customer service is outstanding and I could not recommend them more to anyone that needs a mechanic.Hayden Gunn
As always the service was excellent, the people were friendly and busy and efficient.Sarahgale Holbrook
I took my truck there to get the ac fixed and a week later it started to act up again and they went above and beyond for me thank you guys !Jose Nunez
My wife and I have been going to Garner Auto Specialist for years now. We trust Chris and his crew to keep our everyday vehicles maintained well and running efficiently.J Wicker
Friendly, affordable, and great communication. Would highly recommend!carrie cook
These guys are great. Always friendly, timely, and reasonable.Robert Griffin
The folks there are true professionals!Beth Mokulis
Am very satisfied. Chris and the mechanic were informative and helpful.Nancy Anderson
They displayed professionalism and courtesy.Johnny Vaughn
Quality customer service in a friendly, community setting!! Upon arrival I was greeted immediately by a professional service technician. My tire problem was addressed immediately. The office was clean and comfortable, and all requirements for COVID safety were in place. Chris Allen and his Garner Auto Specialist team were a blessing to me today. They fixed my tire and I was back to work in no time.Amy White
Handled my water pump issue on my Honda with precision and professionalism. I am happy you do business with them.Kevin Lane
Everything was easy - from scheduling via text message to pickup and payment. Everyone I interacted with was friendly and professional. They explained the anticipated cost ahead of time and answered all my questions. I work nearby and they even offered to drive my car back to me after the service was complete. Will definitely be back!Casey Webb
I'm on the way toward my farm and the oil light came on so I stopped in. This is my first time there. All the guys there were so kind toward me. Thank you for that.Mai Mclean
We were on the road traveling from VA to a gig I had booked in Garner. Somewhere north of Durham we knew the alternator was bad. It was a Saturday and the shop closed at 2:00pm. The mechanic I spoke to on the phone said they would wait if I got there before closing time. They were absolutely remarkable. They already had the part ready to install when we pulled in about ten minutes before two. It should also be noted that we had been driving for hours and the van was coming in very hot to work on. But they never flinched. Not once. They treated us like we had a top of the line Mercedes Benz. Their prices were very reasonable, they did an excellent job and they took care of two weary travelers. The van was done in a very short order and we made it to the church on time to setup for the evening performance. I live in Pennsylvania and travel quite a bit as a musician, performer, storyteller. I don't know when I will be back in Garner, but I would highly recommend this shop to anyone. Just a fantastic experience.Jeff Raught
Honest, reliable, fair prices. I will be using them again and strongly reccomend them.TonyFtLaud *
Great place for any vehicle need. I've been here for oil changes and tire replacement. The staff is very friendly and will present all of your options before doing anything to your vehicle. Highly recommend.Bennett Clark
The service was great and very fast.Scotty Johnson
Best in the business! I wouldn't take my cars anywhere else.Rachel Pantke
They are always helpful and friendly!Kelly Marin
Chris fit me into the schedule after an appt with Mr. Tire got cancelled because their AC machine broke. We ended up getting the refrigerant filled knowing that in a few weeks we would have to come back so they could see where the leak was. Chris quickly called to tell me the problem, offered really good options, overall made me feel he had our best interest in mind and promised to do it as quickly and efficiently as possible as labor was the bulk of the pricing. Overall AWESOME experience and our family will be going back.Shiana Humphrey
I can't say enough good things about Chris and the team at Garner Auto Specialists! I heard about them through a friend. When she became a widow they took VERY good care of her! I thought I would try them out and I've been very impressed! Every time I need something done with my Lincoln, I contact them FIRST! If they do it, they help me out. The service is TOP NOTCH and they don't gauge you on the price! Way to go guys!Jennifer S Duvall
They have always done a great job.Edward Ennis
The technicians are professional and pleasant. They do a thorough job. I will definitely return and would recommend them.faathfuld jones
Chris is amazing and honest. You pay for it though. It's not cheap but always done a great job for me.William Meyer
These guys are great! I don't trust my vehicles with any other garage!Rayna Langdon
My family has gone here for years and we appreciate the friendly, prompt, high quality service. Highly recommend!EmmyLeigh S
They guys here work hard. The do good work and they are not pushy in selling you stuff.Shalon Maxile
I know this review is long and I don't write reviews very often, but I felt very compelled to write this one. Too many times we are all guilty of just writing reviews when things go really, really wrong. We forget to make sure when someone has went out of their way to make a meaningful difference in our day to day lives to make sure we say "thank you" in a meaningful way back! I was doing the last minute things before going on a very long road trip to see family that usually takes us about 2000 miles on our van before we pull back in the drive way. So making sure our van is "road trip ready" is a must. I have used the Garner Auto Specialist for many years. They have always been very honest, professional and their customer service is exemplary. On July 23,2020, was a perfect example of what I mean, I had came by the day before to get my inspection and i had recently had some trouble with my battery and my van failed the inspection. They told me to drive it several miles and come back and they could read the codes again and it will probably pass. I did what they told me and came back on July 23. I pulled in and Tom Sawyer greeted me and as he was taking notes about what I needed, He just happened to glance down and pointed to a nail in my front driver tire! His coworker Matt Baver came over to help too! They knew about my long trip so they had me pull forward so they could check all my tires! Thank God because they found a second nail in the same tire! The good news was I had not had the nails long and they had only penetrated the exterior rubber and my tire was not compromised at all. Tom and Matt's sharp eye to detail and going the extra mile in honesty and professional customer service saved me from getting stranded on the side of the road on my long trip across several state lines. I can not thank them enough! I would also like to thank Chris Allen- the store manager because I have seen him lead by example over the years in professionalism, honesty and customer service! THANK YOU,Wanda M.
Excellent service, prompt response upon arrival, courteous and knowledgable staff. Will be returning and recommending.T. Edge
I have use Garner Automotive Specialist for years for my vehicles. They have always been very honest and professional.Wanda McCann
I know this review is long and I don?t write reviews very often, but I felt very compelled to write this one. Too many times we are all guilty of just writing reviews when things go really, really wrong. We forget to make sure when someone has went out of their way to make a meaningful difference in our day to day lives to make sure we say ?thank you? in a meaningful way back! I was doing the last minute things before going on a very long road trip to see family that usually takes us about 2000 miles on our van before we pull back in the drive way. So making sure our van is ?road trip ready? is a must. I have used the Garner Auto Specialist for many years. They have always been very honest, professional and their customer service is exemplary. On July 23,2020, was a perfect example of what I mean, I had came by the day before to get my inspection and i had recently had some trouble with my battery and my van fail the inspection. They told me to drive it several miles and come back and they could read the codes again and it will probably pass. I did what they told me and came back on July 23. I pulled in and Tom Sawyer greeted me and as he was taking notes about what i needed, He just happened to glance down and pointed to a nail in my front driver tire! His coworker Matt Baver came over to help too! They knew about my long trip so they had me pull forward so they could check all my tires! Thank God because they found a second nail in the same tire! The good news was I had not had the nails long and they had only penetrated the exterior rubber and my tire was not compromised at all. Tom and Matt?s sharp eye to detail and going the extra mile in honesty and professional customer service saved me from getting stranded on the side of the road on my long trip across several state lines. I can not thank them enough! I would also like to thank Chris Allen- the store manager because I have seen him lead by example over the years in professionalism, honesty and customer service! THANK YOU, Wanda McCannWanda McCann
Wonderful experience. Very professional, timely and reasonably priced.Chris
Very Quick regarding the issue on my vehicle. I had a bad wheel bearing and they took me in right then and there and it took them not even an Hour to replace. Very Professional and organized. I'd highly recommend Garner Auto Specialist for your Mechanical needs, Also speak with Chris to get a good quick quote on your estimated cost for your repairs.Christian Lupo
My first time here. The person who helped me was great and even set me up to pick up my car after they closed. And the job was done perfectly!Lillie Utley
Went there for an inspection. But they were nice and professional. Get a carwash afterwards. Convenient locationD S
Went above and beyond to make me feel welcome. I have had tires, brakes, and an oil change done here and the quality of the work was excellent and the turnaround quick.Jordan Wong
Always excellentKen Elder
Thank you for going the extra mile and re-inspecting my car right before closing time! I appreciate you all! Great customer service here!Tokishia Dockery-Ragland
THE CREW THERE ARE SUPER PROFESSIONAL AND CHRIS THE OWNER IS A REAL STAND UP GUYJesse Lamb
Great people, great service. I needed a repair beyond their scope and they referred me to a great Auto Shop. WOW! Fast oil/filter change and tire rotation too.Theresa Maynard
I took our car in for an inspection. There were a few things wrong with it, but they were able to handle it in a timely matter and went above and beyond! I would highly recommend them to others, and I will be going back.Christi Burnett
AWESOME EXPERIENCE! Chris and his crew are the best! They are thorough, knowledgeable and masters at what they do! Best of all they will not try and sell you a service or part that you do not need. Fantastic auto repair shop and I will be a live long customer!BARBARA COLABELLI
Awesome company. They always have time to get me in. We are a time sensitive company. If my trucks don't run, I can't make money. GAS does everything in their power to keep my vehicles running in top shape. Their prices are fair and the service is great.jim baker
Great service with a smile! Reasonable prices with quality service. Highly recommend.John David
Can't say enough nice things about this place. Every time I go I feel like they truly care about my business and my car. Will always pick them over a chain.LeeAnne Quattropani
Quick service. Seems honest.Jonathan Yiv
A great local place for Garner residents. NC Inspection Certified. Staff is friendly and waiting area is clean. You can always get up and walk to McDonald's or Big Ed's for a bite if the work you are getting done is going to take a bit longer. Keep it local Garner!Damon McWalters
I had my car inspected here at Garner Auto Specialists. I did not have to wait. They got me in and out. They were very friendly and professional. The waiting area was clean and the parking area was clean also. I needed new wiper blades before passing inspection. Mine had split. But, their replacement was more than I was going to pay. They said if I go buy them, they would put them on for me. I appreciated that!Deborah McDougal
I had my truck inspected there today and was beyond impressed by the service I received. An employee met me at the truck almost before I got stopped. He took my truck and they got it right in a bay. The tech who inspected it was super polite. The manager spoke and thanked me for choosing them to inspect my vehicle. In a day of little to no customer service this business knows how to treat the customer.Steve Gillikin
Courteous, personal service, trustworthy staff and thorough workAmy Jones
These mechanics are honest and won't try to sell you something you don't need. I'm very happy doing business with them!Daniel Barrett
I'm on the way towards Farm. The oil light came on so I stopped in. It was my first time in and all the guys there were so kind towards me. Thank you for that.Mai Mclean
Great fleet maintenanceJoseph Whitfield
I was 3 hours away from my house when I started experiencing vehicle problems. I stopped in and the staff was friendly and very helpful. They quickly fixed my problem and I got back on my way! I would definitely recommend this company!Tiffany Morton
Best and friendliest in the area.Paul Johnson
First class auto care center! I was 3hrs away from home experiencing vehicle problems. I stopped at Garner Auto Specialists and they quickly fixed my problem allowing me to continue my trip. Very nice staff. I would recommend to familyDereck Morton
Drive through wash worked great, it got the car nice & clean. Will go back.Karen Stone
Very honest. Highly recommended!Pedro Rodriguez
Trustworthy and reliable mechanics.Joe Pritchett
I don't know what I'd do without Garner Auto Specialists. I've had a lot of issues with my car and they always quote me a fair price and get the job done quickly. I can't say enough good things about their service!Kathy
Great service and great people.R J.
I went in for an oil change, and because I had a leak of some sort. The oil change came with an inspection, and the staff noted some additional issues with my vehicle - some require more immediate attention than others. I didn't feel pressured to accept any of their recommendations. I also thought the staff were super friendly! I'll be back for sure. I signed up for the rewards program and received a free $14 car wash.Samantha R.
Great service, I had an issue after a repair, and I took it back. They fixed it right away with out any sort of hassle. I will go there again.Curtis M.
I stopped by for an inspection during my lunch hour. The entire experience was positive. The staff was friendly, professional, and quick. I'll definitely be a repeat customer.Dane S.
Love this place and have been going since 2004. It was good then, but under Chris, it has become even better. I trust this shop with all of my vehicles and just purchased an F150, which I will now be taking to Garner Auto Specialists for all repairs and service. You can't go wrong taking your vehicles to this shop.Glenn E.
I took my car in for its annual inspection and was out in ten minutes. They even vacuumed the inside of my car for me at no charge. I go here for all my major car service needs. The people are friendly and trustworthy.Linda L.
Just went there for an oil change today. VERY quick turnaround. From the time I walked in to the time I walked out was under 20 minutes. Overall, I was very pleased with the level of customer service I received and the cleanliness of your facility.Al B.
Great staff and quick honest service.Jay S.
Really nice and efficient.Kathryn R.
Always great service...K P.
I can't say enough good things about these guys. Brought my truck in for the first time for a tune up and some other basic maintenance. They treated me with respect as if I had been a long time customer and gave me a quick and thorough estimate, without trying to sell me things I didn't need. They charged a very reasonable price for the work they did, and Chris called me the following day to make sure everything was running smoothly.Quick, friendly, and fairly priced service from honest people that do great work, and it's evident they care about their customers. I will definitely be back for any future auto repairs or maintenance.Jesse D.
Brought my son's old Toyota in to have a tune up and they found a serious problem that was the cause of the bad running. They were able to fix the problem and it didn't cost an arm and a leg. The car drives so much better now, seems a shame to sell it! They were also honest about my car, and recommended a transmission specialist - turns out they were very good too. I like honesty and fair play - that's what you get here (occasional free car wash is nice too!). I will be bringing my car here for its 50k service.Les Short - Garner, NC
Everyone at GAS is great, but today, Danny is my hero! I bought a car a few months ago and was having trouble with the factory remote start. I took my car in to the shop expecting a repair, but it took Danny about 5 minutes to realize it was user error. He showed me what I was doing wrong, and I was on my way! I definitely recommend going to Garner Auto Specialists.Lori Prince - Garner, NC
Chris, I can not thank you enough for all your help today! This is now the 2nd time I have brought my vehicle to you after being told by another service station (walking distance to my job) that it was going to "take a lot of work" and "costs could run @ $2,000 and up" to repair. Only to find out that what I was told to be the problem actually wasn't and your team was able to fix for me for MUCH less! As a single woman and being new to the area I was very nervous and didn't really know who I could trust with my car; however, after reading reviews and talking with you and your staff in person, I felt very comfortable. I am confident now that I have the right people working on my car!Denise S. - Garner
Customer Service is unheard of in this day and age. Garner Auto Specialist are the last of a dying breed. They are professional, experienced, expedient with repairs done with great quality. Most of all the customer service is fantastic. My first visit was by chance, but I knew I would be back by the way I was treated while I was there by Michelle and most definitely would be back after I received a personal follow up call to ensure I had no further problems. Definitely a satisfied customer whom will continue to patronize this shop.R Royal - Garner NC
The absolute best auto repair shop I've ever used! Work is done quickly and correctly at a fair price. The folks are friendly and the customer service is great. Do yourself a favor and give them a try! You won't be sorry!Jim
We needed a rear tail light replaced in a hurry since we were leaving town. Garner Auto came through with flying colors once again for us.THANKS.William
Chris and his staff always treat us as a person and not a number. Thanks for your help.Nelson
As always -- awesome!Michelle
Good job as usual. Got to keep this vehicle on the road.Scott
Whenever I go to GAS, I get fast, courteous, responsive service. Everyone is polite and attentive, and I trust them and their knowledge!Catherine
Great customer service. Nice people and they sincerely let you know that they appreciate your business.Tom
Great job, done well and very fast.Constance
The people who work there are extremely friendly. They all seem knowledgeable and are welcoming. The head mechanic Chris always seem to understand issues and always presents the problems with solutions.Chris
Easy and simple as it should be. Inspection and oil done quickly and at expected rate.Aaron
Always professional, friendly service.Pamela
Excellent, Timely Service, Helpful Staff ... Highly Recommend!Lawrence
This is the place to take your vehicle for service or repair! Great work, great customer service, great attitude and all done at a fair price!!! I will not take my truck any place else.Jim W.
I arrived for a State Emissions/Safety Inspection. The inspection was complete, and I was out the door, in no more than 15 minutes. It was nice to receive prompt, courteous service!Justin S.
Their staff have always been very helpful and honest. I took on the job of repairing my own air conditioning system in my car, and the technicians walked me through the process and refilled it for me when I was done. I take my car there for everything now.Richard W. V.
Wonderful as always!! They're the only people I let work on my vehicles. They have always been fair, up front and (most important to me as a single female) NEVER done work that didn't need to be done. Love these guys!!!!!Bahrbelle
I have done business with Garner Auto Specialists for a number of years. They do everything possible to get you on the road and KEEP you on the road. They are knowledgable, professional, courteous, and they stand behind their work no matter what!Larry C. O.
Always fair and honest. Has the best interests of the customer in mind. Friendly staff, clean and comfortable waiting area, quick service that doesn't sacrifice quality for speed. Goes the extra mile to provide highest quality service.Sharon M.
We have been taking our cars here for about 3 years and have always left knowing what we went for was taken care of, and taken care of correctly. Very professional and very dependable. Would not trust our vehicles anywhere else!Nancy T.
The employees here are helpful and provide excellent advice on the service needs of your car. I was very pleased with their work the first time, and have continued to patronize them for this reason.Mana K.
I have always taken my cars here to get inspected and they are nice guys. Repair shops are always expensive, but these guys are the best in Garner!Moises A. G.