This privacy policy sets out how Garner Auto Specialists uses and protects any information that you give Garner Auto Specialists when you use this website. Garner Auto Specialists is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Garner Auto Specialists may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/07/2017. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collectWe may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use CookiesA cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other WebsitesOur website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
The guys at Garner Auto Specialist are great! Every time I get my car serviced there, I always have a wonderful experience. The Service team is polite and helpful. The service manager (Chris) is willing to provide information and answer any questions regarding vehicle service. A great place for vehicle maintenance.
May 2026 Review- I've been coming to this shop for about 10 years, and today reminded me exactly why I keep coming back. I originally came in for an oil change, tire rotation, cabin air filter replacement, and to have them check a loud AC blower fan that sounded like debris was inside. While removing the blower motor to clean it out, the part broke. Instead of hiding it or trying to blame it on wear and tear, Chris immediately came and showed me exactly what happened and told me they would replace it completely free of charge. They covered the replacement part, labor, and cleaning everything out. That level of honesty and accountability is hard to find these days. They easily could have handled it differently, but they chose transparency and did the right thing. I truly appreciate businesses that stand behind their work and take care of long-time customers. 2024 review- Garner Auto Specialist is the ONLY place I will take my vehicle for service! I have a 2015 Tahoe and am pretty sure it's haunted. :) It does all kinds of strange things and Chris and his team are always willing to go the extra mile to help resolve my issues. I've used them for oil changes, inspections, major AC repairs, electrical issues and everytime they EXPLAIN what's going on and have never once tried to upsell me on something. They are a group of good and honest mechanics and I highly recommend them! *Edited to add that I think some of the bad reviews on here are actually for a different shop in Garner with a similar name. *

