CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

BBB Accredited Business
Garner Chamber of Commerce
ACDelco Batteries
AMSOIL
Castrol
Identifix
Mitchell 1
ROWriter
WIX Filters
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

This place had responsive employees that actually made eye contact when they spoke to you. They were fast and gave me an honest diagnostic. I was very pleased with them. If I lived in the area I would use them again! quotes-image
, 10/03/2024
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A HUGE SHOUTOUT TO SERVICE ADVISOR , MR.SAM AND HIS SERVICE TECHS FOR DOING SUCH AN ACCURATE AND THOROUGH JOB IN DIAGNOSING AND FIXING MY OLDER MODEL FORD!! My car needed extensive repairs and under Mr. Sam's supervision the work on my vehicle was thoroughly completed to my satisfaction and definitely quicker than I thought it would be ! My car is running well and everything that was in the service agreement to be done was completed. I appreciate Mr. Sam's honesty , integrity and professionalism in making sure I was a completely satisfied customer !! The staff at Garner Auto are courteous, friendly and provided great customer service ! To Mr Sam and techs : THANKS FOR A JOB WELL DONE !!quotes-image
, 09/13/2024
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